Server Hardware Specifications

Basic Outline

eClaims and SimDay are both built using a FoxPro platform, which means it doesn’t use an SQL database. It uses its own propriety database.

eClaims/SimDay both are Windows desktop applications, which have a server client architecture. The software needs to be installed on both the server and all workstations that need access to eClaims/SimDay, however the database is stored on the server, no patient or important data is stored on the workstations. The only data stored on the workstations is local printer preferences.

Below are our recommended minimum specifications for a server and workstations.

Server (min requirements)

Processor: Intel XEON equivalent or higher
RAM: 8GB
HDD: 1 TB available (if you plan to import documents/images or write reports)
otherwise 1GB available (if you plan to just bill and make appointment for patients)
OS: Windows Server 2008 R2 / 2012 R2 / 2016

Workstations

Processor: Intel Core i5 equivalent or higher
RAM: 4GB
HDD: 40 GB
OS: Windows XP / Windows 7 / Windows 8 / Windows 10

Installation Requirements

SimDay or eClaims will need to be installed on both the server and workstations. So please ensure our technicians will have full administrator rights to install the software.

Server

  • Full administrator rights
  • Ability to share the eClaims or SimDay folder with read/write permissions to allow clients to access data from other workstations
  • Ability to install Java V1.5.0 or newer
  • Ability to add / modify environment variables
  • Set Data Execution prevention (DEP) to off
  • Ability to access Medicare website (https://www2.medicareaustralia.gov.au/pext)
  • HTTP and FTP access to the Altura Health website for automatic updates (acsshealth.com)
  • Proxy details (if setup on the network)

Workstations

  • Full administrator rights
  • Ability to give users read/write permissions to allow clients to access data
  • Ability to install Java V1.5.0
  • Ability to add / modify environment variables
  • Ability to access Medicare website (https://www2.medicareaustralia.gov.au/pext)
  • HTTP and FTP access to the Altura Health website for automatic updates (acsshealth.com)
  • Proxy details (if setup on the network)

Please note

  • Neither eClaims nor SimDay operates in a MAC environment, unless you use parallax or something similar to load a Windows environment.
  • SQL is not required by SimDay or eClaims.
  • eClaims and SimDay will run adequately via a WAN but only when using it thought Terminal Services (Remote Desktop).
  • eClaims and SimDay will not work efficiently using LAN settings over a WAN.